Hi All,
Just received my Revue and am having difficulty getting it boot. Its connected directly to my tv via HDMI. If I power it on 2 lights on the front come on and within a second or so a Logitech Revue boot screen is displayed and then nothing. The box just sits there on that screen even if I leave it alone for 10-15 mins+ If I hold down the reset/connect button for several seconds the box does appear to reboot only to return back to that same boot screen. Using the keyboard seems to have no effect whatsoever.
Is there anything I can try to persuade my box to boot correctly?
Faulty box?
Moderator: Revue Mod
Re: Faulty box?
Is it possible that the revue is trying to display at a resolution that your TV isn't accepting? If that's not the case and recovery isn't coming up there's not a whole lot you can do short of return it to the retailer (The post makes this sound like its a new box so I assume you haven't voided your warranty yet).
Thanks,
Zenofex
Thanks,
Zenofex
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Re: Faulty box?
Thanks for the reply.
It is a new box but I'm based in the UK so returning it is going to be problematic I think!
I'll try it on a different TV to see if it behaves any differently. I take it this Logitech Revue/Google TV splash screen should only appear for a few seconds at most?
It is a new box but I'm based in the UK so returning it is going to be problematic I think!
I'll try it on a different TV to see if it behaves any differently. I take it this Logitech Revue/Google TV splash screen should only appear for a few seconds at most?
Re: Faulty box?
That is correct, also I'd be surprised if you couldn't get recovery to come up on a new box. Try another TV and report back here if you don't mind.
Thanks,
Zenofex
Thanks,
Zenofex
Bitcoin donations can be sent to:
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Re: Faulty box?
I tried a different TV and get exactly the same result, namely the "Logitech Revue with Google TV" screen is displayed perfectly within a couple of seconds and then it just sits there and nothing else happens. If I put my ear to the box I can hear the fan working and attaching a network cable also causes the network lights to pop into life, so its far from dead, but still unbootable it seems...
I don't seem to be able to get the recovery screen with the GTV logo to display after holding the connect button. As I said previously the box does detect the button press and reboot the unit but it sticks and the initial screen mentioned above...
I don't seem to be able to get the recovery screen with the GTV logo to display after holding the connect button. As I said previously the box does detect the button press and reboot the unit but it sticks and the initial screen mentioned above...
Re: Faulty box?
How long are you holding down the "pair" button for?sceptic wrote:I tried a different TV and get exactly the same result, namely the "Logitech Revue with Google TV" screen is displayed perfectly within a couple of seconds and then it just sits there and nothing else happens. If I put my ear to the box I can hear the fan working and attaching a network cable also causes the network lights to pop into life, so its far from dead, but still unbootable it seems...
I don't seem to be able to get the recovery screen with the GTV logo to display after holding the connect button. As I said previously the box does detect the button press and reboot the unit but it sticks and the initial screen mentioned above...
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Re: Faulty box?
Gotta hit ALT-L (maybe several times) after reboot to access recovery. May take several attempts. From there, do Factory Reset. If no joy - then may try loading fresh stock zip.zenofex wrote:How long are you holding down the "pair" button for?sceptic wrote:I tried a different TV and get exactly the same result, namely the "Logitech Revue with Google TV" screen is displayed perfectly within a couple of seconds and then it just sits there and nothing else happens. If I put my ear to the box I can hear the fan working and attaching a network cable also causes the network lights to pop into life, so its far from dead, but still unbootable it seems...
I don't seem to be able to get the recovery screen with the GTV logo to display after holding the connect button. As I said previously the box does detect the button press and reboot the unit but it sticks and the initial screen mentioned above...
Re: Faulty box?
Long enough for the box to reboot itself and the splash screen reappear again (around 10 secs or so). I've also tried powering it on with the button down (saw this mentioned on Logitech forum) but get the same results.zenofex wrote:How long are you holding down the "pair" button for?
Re: Faulty box?
ALT+L at the "Logitech Revue with Google TV" screen following the reboot? I ask because if its a later screen I never get that far...Chipster wrote:zenofex wrote:Gotta hit ALT-L (maybe several times) after reboot to access recovery. May take several attempts. From there, do Factory Reset. If no joy - then may try loading fresh stock zip.
Re: Faulty box?
Just wanted to make sure, people tend to let go of the "pair" button directly after reboot.sceptic wrote:Long enough for the box to reboot itself and the splash screen reappear again (around 10 secs or so). I've also tried powering it on with the button down (saw this mentioned on Logitech forum) but get the same results.zenofex wrote:How long are you holding down the "pair" button for?
Thanks,
Zenofex
Bitcoin donations can be sent to:
15mb6ER9gbujUXJABBd146W34FwWX2F1Lx
15mb6ER9gbujUXJABBd146W34FwWX2F1Lx